For ages 21 and above

999tak Responsible Gaming —
Your safety is our priority

Gaming should be an enjoyable experience, not a source of stress. At 999tak, we are committed to helping you play safely, mindfully, and in a controlled way.

What does responsible gaming mean?

Online gaming — casino, slots, cricket betting, or any other game — is completely healthy when enjoyed as a form of entertainment. But for some people it can stop being entertainment and turn into a habit over time. 999tak believes every player should stay aware of their own limits.

Responsible gaming is not just about placing smaller bets — it means taking proper care of your time, money, and mental wellbeing. Our platform offers several tools to help you monitor your gaming behaviour and set limits when needed.

At 999tak, only individuals aged 21 or above may open an account and play games. We do not support participation by minors and take age verification very seriously.

How to recognise signs of problematic gaming

  • Repeatedly playing to try to recover lost money
  • Gaming causing problems at work, with family, or in relationships
  • Spending more money than your budget allows
  • Spending time online while lying about it or hiding it
  • Feeling restless or anxious when not playing
  • Betting with borrowed money or by dipping into savings

Our safety tools

999tak offers tools to help you keep your gaming experience balanced and safe.

Deposit Limit

Set a cap on how much you can deposit per day, per week, or per month. This is the most effective way to stay within your budget.

Session Time-Out

Use the option to be automatically logged out after a set period of time. Protect yourself from spending too long on games.

Self-Exclusion

If you feel you need a break, you can temporarily suspend your account for a set period. Our support team will help you with this.

Gaming History Review

View your past deposits, withdrawals, and betting history. Understanding your spending patterns makes it easier to make informed decisions.

Reality Reminders

During extended play sessions, the system will remind you how long you have been playing. This helps you stay aware.

24/7 Support

Our live chat support is always here for any concern. Feel free to share any gaming-related worries without hesitation.

21+

For ages 21 and above only

Age restrictions and minor protection

Gaming at 999tak is strictly for adults — only individuals aged 21 or above may use this platform. We follow an age verification process at the time of registration.

If there are any minor family members in your household, we ask that you keep your account credentials (username and password) secure and not leave your device with anyone while logged in. You may also want to consider using parental control software.

  • Age verification is mandatory when creating an account
  • Do not share your account password with anyone
  • Do not stay logged in on public or shared devices
  • Report any suspicious activity to us immediately

Steps to set your limits

1

Log in

Log in to your 999tak account and go to account settings.

2

Find the Responsible Gaming section

Go to the "Responsible Gaming" menu.

3

Choose your limit

Set whichever you need — deposit limit, session time-out, or self-exclusion.

4

Confirm the change

Some limits may take a little time to take effect — particularly when increasing them.

5

Get help from support

If you have any trouble, our team is always ready to help via live chat.

Learn about self-exclusion

Self-exclusion is a feature that lets you close off access to your own account for a set period of time. It is not a sign of weakness — it is a brave and mindful step.

You can take self-exclusion for as short as 7 days or for a longer-term break. No deposits or gaming are possible while exclusion is active. Access does not return automatically after the period ends — a cooling-off period is provided.

Need help right now?

Having trouble keeping your gaming under control? Our Bengali-speaking support team is with you 24/7. Contact us via live chat or email: [email protected]

Build healthy gaming habits

Set a budget in advance

Decide ahead of time how much money you will spend on entertainment each week or month. Never go beyond that budget — even when you are losing.

Play for entertainment

Do not think of gaming as a source of income. It is for entertainment — just like watching a film or playing cricket. Be mentally prepared for both winning and losing.

Set a time limit

Decide in advance how long you will play each session. Use an alarm or timer — stop when the time is up.

Talk to someone close to you

Talk openly with someone you trust about your gaming habits. Their observations are valuable. Avoid the tendency to play more when you are alone.

Do not chase losses

"Chasing losses" — repeatedly playing to try to win back money you have lost — is the most dangerous habit. Stop when you lose — do not think about making up today's losses tomorrow.

Seek professional help

If you feel gaming is having a negative impact on your life, speak with a psychologist or counsellor. Asking for help is an act of courage.

Common questions about responsible gaming

Yes, you can set a daily, weekly, or monthly deposit limit from your account settings. Reducing a limit takes effect immediately. However, increasing a limit is subject to a waiting period, giving you time to reconsider your decision.

No. While self-exclusion is active, you cannot log in or play any games. Deposits are also not permitted. Once the set period ends, a cooling-off period must pass before you can voluntarily reactivate access.

No. The minimum age to open an account and play at 999tak is 21. No one under 21 may use this platform, and this is strictly enforced.

First, contact 999tak's live chat support — our team will help you activate self-exclusion or other protective tools with complete confidentiality. You can also email us at [email protected]. For professional mental health support, please consult a qualified counsellor.

Time-out is a short-term break option. You can pause gaming for a period ranging from 24 hours to 30 days. During this time you cannot log in, but withdrawing funds you have already deposited is not restricted.

Speak with them with empathy and encourage them to seek help. You can inform 999tak support — we will handle the matter with full confidentiality. Consulting a professional psychologist can also be very effective.

Play safely at 999tak,
and enjoy every moment

Start today by following our responsible gaming policy. Games, sports, or casino — everything in one place.

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