999tak Privacy Policy

999tak ("we", "our", "platform") is a safe and reliable online gaming service in Bangladesh. When you register, play, or use any of our services on 999tak, you are considered to have accepted the terms of this privacy policy. This policy has been prepared in accordance with applicable data protection guidelines in Bangladesh. Protecting the privacy of your information and earning your trust are of great importance to us.

If you have any questions about the matters described in this policy, please contact our support team at any time.

Section 1: What Information We Collect

We collect various types of information when you create an account and use our services on 999tak. This information comes from two main sources — what you provide directly and what our system records automatically.

1.1 What You Provide Directly

• Full name and date of birth (for age verification)
• Mobile number and email address
• Residential address
• National ID card or passport details (for KYC verification)
• bKash, Nagad, Rocket, Upay or bank account details (for payment processing)
• Records of communication with support

1.2 Automatically Collected Information

• Device type, operating system, and browser version
• IP address and approximate location
• Login time, session duration, and gameplay history
• Transaction history (deposits and withdrawals)
• Information obtained from cookies and similar technologies

Section 2: Purpose of Data Use

999tak uses your information only for the following legitimate purposes. We never use your information for unrelated purposes without your consent.

• Account Management: To complete the registration process, keep login secure, and send account-related notifications.
• KYC and Age Verification: To ensure that services are provided only to users aged 21 or above.
• Payment Processing: To complete secure transactions via bKash, Nagad, Rocket, Upay, and bank transfers.
• Fraud Prevention: To detect unusual activity and ensure account security.
• Responsible Gaming: To monitor playing patterns and provide support when needed.
• Service Improvement: For analysis to improve the platform experience and variety of games.
• Legal Obligations: To comply with applicable laws and regulations.

Section 3: Data Storage and Security

999tak uses industry-standard security measures to keep your personal information safe. All sensitive data on our servers is stored using SSL encryption technology.

3.1 Technical Security Measures

• 256-bit SSL/TLS encryption — applied to all data transmissions
• Secure database servers protected by firewalls
• Regular security audits and vulnerability testing
• Two-Factor Authentication facility
• Automatic detection of suspicious login attempts

3.2 Data Retention Period

We store your information for as long as your account is active. Even after an account is closed, certain information may be retained for a specified period for legal obligations and dispute resolution purposes. Once that period has passed, the information is securely deleted or anonymized.

Section 4: Sharing Information with Third Parties

999tak never sells your personal information or shares it inappropriately with third parties. However, limited sharing may occur in certain specific circumstances.

4.1 Circumstances Where Information May Be Shared

• Payment Processors: bKash, Nagad, Rocket, Upay, and banking authorities — only the minimum information necessary for transaction verification.
• Game Providers: Partner providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI — technical information related to gameplay, but not personal identity.
• KYC/AML Services: Third-party identity verification providers — to confirm age and identity.
• Legal Authorities: In response to valid requests from courts or government bodies, as required by law.
• Technology Service Providers: Hosting, cybersecurity, and analytics services — under confidentiality agreements.

All of the above third parties are contractually bound to adhere to 999tak's privacy standards and may use the information received only for the specified purpose.

Section 5: Cookie Policy

The 999tak website uses cookies and similar technologies to improve your browsing experience.

5.1 Types of Cookies

• Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
• Functional Cookies: For remembering language preferences, login information, and providing a personalized experience.
• Analytics Cookies: To collect site usage statistics and improve services. The information is analyzed in aggregate form.

You can manage cookies through your browser settings. However, disabling cookies may limit some functionality of the website.

Section 6: Your Rights

Every user of 999tak retains certain fundamental rights over their own information. We fully respect these rights.

• Right to Access: You may request a copy of the information we have collected about you at any time.
• Right to Correction: If any of your information is incorrect, you may request that it be corrected.
• Right to Deletion: In certain circumstances you may request that your information be deleted, though this may not be possible where legal obligations apply.
• Right to Restrict Processing: In certain cases you may request that the processing of your information be restricted.
• Right to Object: You may object to the use of your information for marketing purposes.
• Right to Data Portability: Where applicable, you may request your information in a structured format.

To exercise any of the above rights, please contact our support team. We will process your request within a reasonable time.

Section 7: Protection of Children and Minors

999tak strictly refrains from providing services to anyone under the age of 21. Our platform is for users aged 21 or above only.

Age verification is mandatory at the time of registration. If we learn that a minor has created an account, that account will be closed immediately and the collected information will be deleted. If a parent or guardian suspects that their child has created an account, please contact us without delay.

Section 8: International Data Transfers

As 999tak uses a global server infrastructure, your information may be processed or stored on servers in other countries. In such cases we ensure that the information is handled according to equivalent protection standards.

For international data transfers, we ensure appropriate legal agreements and data protection measures with all our partners. The security of your information is kept at the highest priority, regardless of where the servers are located.

Section 9: Changes to This Policy

999tak may update this privacy policy from time to time. If any significant changes are made to the policy, we will notify users through their registered contact details or via a notification on the platform.

Continued use of 999tak's services after any changes will be considered acceptance of the updated policy. It is therefore recommended that you review this page regularly. The date of any change will be displayed at the top of the page as the "Last Updated" date.

Section 10: Responsible Gaming and Data Protection

Information about your gaming habits is used by 999tak for one purpose only — to ensure your protection. Information collected for our responsible gaming tools is never shared with third parties.

If you wish to set your own playing limits, take a temporary break, or voluntarily close your account, please visit our Responsible Gaming page. Any information you provide in this regard is kept with strict confidentiality.